Privacy Policy
lystranovira is committed to protecting your personal information and respecting your privacy rights. This comprehensive policy explains how we collect, use, store, and safeguard your data when you use our flexible budgeting platform.
1. Information We Collect
Personal Information
When you register for lystranovira's flexible budgeting services, we collect personal information that you voluntarily provide. This includes your full name, email address, phone number, and postal address. We also collect financial information necessary for budgeting analysis, such as income ranges, expense categories, and financial goals you wish to track.
During account setup, you may choose to connect bank accounts or financial institutions through secure third-party services. We do not store your banking credentials directly but receive transaction data through encrypted connections to help categorize your expenses and provide budgeting insights.
Technical Information
Our systems automatically collect technical data when you access lystranovira. This includes your IP address, browser type and version, operating system, device identifiers, and access times. We also track your interaction patterns within our platform, including which budgeting tools you use most frequently and how long you spend in different sections.
lystranovira operates under Australian Privacy Principles (APPs) as outlined in the Privacy Act 1988. We are committed to meeting all requirements for Australian residents and businesses using our services.
2. How We Use Your Information
Your personal and financial data serves several essential purposes within lystranovira's budgeting ecosystem. We analyze your spending patterns to provide personalized budgeting recommendations and identify areas where you might reduce expenses or optimize savings. This analysis helps generate monthly budget reports and spending trend visualizations.
We use your contact information to send important account notifications, security alerts, and optional budgeting tips via email. Your technical data helps us improve platform performance, identify and fix bugs, and develop new features that enhance your budgeting experience.
- Personalizing your budgeting dashboard and recommendations
- Processing transactions and maintaining account security
- Providing customer support and responding to inquiries
- Improving our platform's functionality and user experience
- Conducting internal research and analytics for service enhancement
- Complying with legal obligations and regulatory requirements
3. Data Sharing and Third-Party Relationships
lystranovira maintains strict controls over data sharing and works only with trusted partners who meet our security standards. We share limited information with financial data aggregation services to retrieve your transaction data when you authorize these connections. These providers operate under their own privacy policies and security protocols.
We may share anonymized, aggregated data with research partners to study budgeting trends and improve financial wellness programs. This data cannot be traced back to individual users and helps advance understanding of personal finance management in Australia.
Service Providers
Third-party service providers who assist with platform operations receive only the minimum data necessary for their specific functions. This includes cloud hosting providers, email delivery services, and customer support tools. All providers sign data processing agreements requiring them to protect your information according to Australian privacy standards.
lystranovira never sells, rents, or trades your personal information to marketers, advertisers, or other third parties for commercial purposes. Your financial data remains confidential and is used solely to provide you with budgeting services.
4. Your Privacy Rights
Under Australian privacy law, you have comprehensive rights regarding your personal information. lystranovira provides easy-to-use tools and processes for exercising these rights through your account dashboard or by contacting our privacy team directly.
Access Your Data
Request a complete copy of all personal information we hold about you, including financial data, account history, and usage analytics. We provide this information in a portable format within 30 days.
Correct Information
Update or correct any inaccurate personal information in your account. Most corrections can be made directly through your account settings, while others may require verification.
Delete Your Account
Request complete deletion of your account and associated data. We will remove all personal information within 90 days, except where retention is required by Australian law.
Restrict Processing
Limit how we use your information while keeping your account active. You can opt out of marketing communications while continuing to receive essential account notifications.
Exercising Your Rights
To exercise any privacy rights, log into your lystranovira account and visit the Privacy Settings section, or email our privacy team at privacy@lystranovira.com. We verify your identity before processing requests and respond within the timeframes required by Australian privacy law. There are no fees for reasonable requests, though we may charge administrative costs for excessive or repetitive requests.
5. Data Security Measures
lystranovira employs multiple layers of security to protect your financial information from unauthorized access, alteration, or disclosure. All data transmissions use TLS 1.3 encryption, and stored data is encrypted using AES-256 standards. Our servers are hosted in Australian data centers that meet ISO 27001 certification requirements.
Access to your personal information is restricted to authorized lystranovira employees who require it for their job functions. All staff undergo background checks and regular security training. We maintain detailed access logs and conduct regular security audits to identify and address potential vulnerabilities.
Your account is protected by secure authentication methods, including multi-factor authentication options. We recommend enabling these additional security features to further protect your budgeting data. If we detect suspicious account activity, we immediately notify you and may temporarily restrict access until your identity is verified.
6. Data Retention and Deletion
lystranovira retains your personal information only as long as necessary to provide budgeting services and comply with legal obligations. Different types of data have varying retention periods based on their purpose and regulatory requirements.
Data Type | Retention Period | Deletion Process |
---|---|---|
Account Information | Until account deletion + 90 days | Automatic deletion after account closure |
Financial Transaction Data | 7 years from creation | Automated deletion based on age |
Support Communications | 3 years from last contact | Regular purging of old records |
Marketing Preferences | Until opt-out + 30 days | Immediate removal upon request |
When you close your lystranovira account, we begin the deletion process immediately for non-essential data. Financial records may be retained longer to comply with Australian taxation and financial services regulations. We provide detailed information about what data remains and for how long during the account closure process.
7. International Data Transfers
lystranovira primarily stores and processes your data within Australia using local data centers and service providers. When international transfers are necessary for technical or business reasons, we ensure adequate protection through contractual safeguards and security measures equivalent to Australian privacy standards.
Some of our service providers, particularly cloud infrastructure and security services, may process data in facilities outside Australia. These providers maintain certifications and agreements ensuring your data receives the same level of protection required under Australian privacy law.
We notify users when significant changes to data processing locations occur and provide options to restrict international processing where technically feasible. Your consent to this privacy policy includes agreement to necessary international transfers under the protection measures described.
8. Cookies and Tracking Technology
lystranovira uses cookies and similar technologies to enhance your experience and provide personalized budgeting features. Essential cookies enable core platform functionality, including secure login and session management. These cookies are necessary for the service to function and cannot be disabled.
Analytics cookies help us understand how users interact with different budgeting tools and identify areas for improvement. Preference cookies remember your dashboard customizations and display settings. You can manage non-essential cookies through your browser settings or our cookie preference center.
We do not use advertising cookies or share cookie data with marketing companies. Our tracking focuses solely on improving your budgeting experience and platform performance.
9. Children's Privacy
lystranovira's services are designed for adults aged 18 and older who can legally enter into financial service agreements. We do not knowingly collect personal information from children under 18 years of age. If we discover that we have inadvertently collected information from someone under 18, we will delete that information immediately.
Parents or guardians who believe their child has provided personal information to lystranovira should contact us immediately at privacy@lystranovira.com. We will work quickly to verify the situation and remove any inappropriate data from our systems.
10. Policy Changes and Updates
lystranovira may update this privacy policy periodically to reflect changes in our practices, legal requirements, or service offerings. We will notify active users of significant changes via email and through prominent notices in your account dashboard at least 30 days before changes take effect.
Minor updates, such as clarifications or contact information changes, may be made without advance notice but will be clearly marked with revision dates. We encourage users to review this policy periodically, especially when resuming use after extended periods of inactivity.
Continued use of lystranovira services after policy updates constitutes acceptance of the revised terms. If you disagree with policy changes, you may close your account before the changes take effect.
Privacy Questions and Contact Information
If you have questions about this privacy policy or how lystranovira handles your personal information, please contact our privacy team:
Email: privacy@lystranovira.com
Phone: +61261255700
Mail: lystranovira Privacy Officer
2 Gregory St
Mackay QLD 4740
Australia
We respond to privacy inquiries within 5 business days and work to resolve concerns promptly and thoroughly.